• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-14-2020 12:09 AM

HP Recommended
Product: HP Pavillon 13s 360
Operating System: Microsoft Windows 10 (64-bit)

Hello. I currently own an HP Pavillon 13s convertible. I have a question regarding my adapter. If i remember correctly it camw with to set of power cables. Here is the first one. (It says Linetek) 

IMG_20201214_144352_592.jpg

 

IMG_20201214_144418_008.jpg

 

And the second is this one. (It says Longwell)

IMG_20201214_144334_653.jpg

IMG_20201214_144431_237.jpgNow, I can't remember if the second one really came with my laptop. Is this safe to use on my laptop power adapter?

 

Please help. Thank you.

 

 

1 REPLY 1

‎12-23-2020 10:41 AM

HP Recommended

@Shikijo

 

I reviewed your post and I understand that you want to know whether you can use the second power cable which cable with the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Yes, it is safe and you can use the second power cable.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.