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Aline2
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Powers on then turns off almost immediately - HP 2000-363NR Notebook

Hey I have a hp computer for a while now an I seem to also have the same problen (but i'm not sure if it the exact same problem but the same thing is happening to me.) I've never had this provlem before but a while ago I tried tyrning on my computer and it all went well for about 30 seconds and the suddenly it turned off, and the turned on again for 30 seconds and off again, by itself. Pls help!!

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Powers on then turns off almost immediately - HP 2000-363NR Notebook

Hi @Aline2

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the computer is rebooting randomly.

 

I’d love to help!

 

Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.

 

Follow steps in the below document and check if it helps.

 

http://hp.care/2fAXUTy

 

Let me know how it goes and you have a great day!

 

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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