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05-11-2025 09:29 AM
Hi @megan_fox
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
That error message means your computer isn’t detecting a bootable operating system, which could be caused by a disconnected drive, corrupted boot files, or incorrect BIOS settings.
Let's go through some steps to get it fixed:
1. Check Boot Order in BIOS
- Turn off your laptop.
- Power it on and immediately start pressing F10 (or Esc, then F10) to enter BIOS.
- Look for Boot Order/Priority and make sure your internal storage drive is listed first.
- If your drive isn’t listed, it might not be detected—try reseating it if possible.
2. Ensure the Drive is Detected
- In BIOS, go to Storage Configuration or System Information.
- Confirm that your hard drive or SSD appears. If it’s missing, it might be loose or failing.
3. Try Automatic Repair
- If you have a Windows installation USB:
- Insert it and boot into it (F9 to select boot device).
- Choose Repair Your Computer → Troubleshoot → Startup Repair.
4. Check Hard Drive with Disk Utility
- If you suspect drive failure:
- Run chkdsk /r C: from Command Prompt if you can access recovery mode.
- Use HP’s built-in hardware diagnostics (F2 on boot).
If your laptop still won’t boot, let me know what you've tried, and we can explore further options!
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!