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Banboll Honor Student
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Primary Battery: Replace (45) 电池无法充电

OMEN by HP Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

battery.png

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Provost Provost
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Solved!

Primary Battery: Replace (45) 电池无法充电

OK....looks like the battery may be under warranty. You need to make a claim for a warranty replacement. 

Banboll Honor Student
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Primary Battery: Replace (45) 电池无法充电

thank you

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