Printscreen function

MM_1597 · ‎03-15-2021

Hi team,

The print screen function in my device does not seem to work. I have tried: prtscrn, alt+prtscrn, windows+prtscrn and snipping tool. My device specifications are:

Device: HP Laptop 15s

Processor: Intel i7

System type: 64 bit

Windows edition: 10 Home

Could you please look into the matter as early as possible, thanks

banhien · ‎03-15-2021

@MM_1597

Normally print screen ONLY copies contents to clipboard, you have to paste to an application such as Paint, Word .... to get the result. It won't print to a printer.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

MM_1597 · ‎03-15-2021

Hi Banhien,

Thanks for the reply. Yes, I tried with the "paste" command as well, and its not working. Just had an OS update in the morning and it seemed to stop working after that. Do you reckon that's the problem?

Thanks