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Member Since: ‎06-08-2016
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ProBook 470 G1 Upgrade to Win 10

Product Name: ProBook 470 G1
Operating System: Microsoft Windows 8.1 (64-bit)

Hi,

When upgrading to Win 10 from Win 8, I've got the message to firstly remove the HP Client Security.  When I tried to uninstall it, the message asked me to firstly remove the following programs:

Device Access Manager

File Sanitizer

Trust Circles

Theft Recovery

Drive Encryption

 

However, I've got the following problems when trying to remove them.

1. Drive Encryption - I've been asked to disable it first but don't know how to disable it.

2. File Sanitizer, Trust Circles & Theft Recovery - Can't find those at the Program Uninstall at Control Panel.

 

Can tell me how or show me the web page for the tutorial to do so?  Thanks.

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