11-30-2011 07:52 AM - edited 11-30-2011 08:46 AM
On my laptop Pavilion DV9233CL, operating system Windows 7, I am getting the following error:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: Unknown
Problem Signature 04: 21200532
Problem Signature 05: AutoFailover
Problem Signature 06: 14, another time 26
Problem Signature 07: BadDriver
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
When powering up, go to system recovery, searches for windows installations, finds Operating System Windows 7, and asks for installation media. I loaded my windows 7 CD, continued, start up checked my computer attempting to repair but could not. I sent information about this problem to Microsoft. Problem detail is as mentioned above.
System recovery options, windows memory diagnostic restarted the computer, and detected hardware problem with the message: "To identify and repair these problems, you will need to contact the computer manufacturer." I am connected to internet and error report is sent to usoft but I can't bring up the computer. I can go to command window and look at my files and copy them to memory stick or CD. I can see the memory chips in the back of the computer. Should I just replace the memory chips?