Problem afther bios update

[Filibertus]

Dear sir,

Yesterday we had an update from HP. It was an update for the BIOS progam of my laptop.

Since the update my laptop is extreemly slow. My 10 year old laptop is even faster then this brandnew one.

Is ther a solution for this problem? Laptop scanned for virusses - ok, back to factory settings. It's still slow.

Help please

[Flower_Bud]

@Filibertus

Thank you for joining HP Forums.

I'll be glad to help you 🙂

As I understand, your notebook is performing slow after BIOS update, 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues?

Have you attempted a system restore?

Did you run a hardware test on the computer using the F2 key during a restart?

Once I have the information, I'll help you further with troubleshooting steps,

Keep me posted,

Cheers 🙂

[Filibertus]

Dear Sir,

Thank you for helping me with my problem. I will answer your questions as good as possible.

- Product number HP Notebook- 15- bw022nb (I think it's good-link to support page didn't work)

-I did proceed a compleet factory reset

-The last time my notebook worked perfect was until 4 days ago until the boos update.

-By contacting the HP support site, I have found diverent tests to surch for problems the are comparable as the

test by using the F2 button.

-At this time my laptop is running a complete systemtest, batterie, memorie, processor, wireless system, etc

- result of all the tests are succesfull

Hopefully this will help you to solf the problem

Best regards

Filibertus

[Jeet_singh]

@Filibertus,

It looks like you were interacting with @Flower_Bud, but he is out for the day & I'll be glad to help you out, 
I'm the Jeet_Singh & I'm at your service. 

As I understand you seems to have the issue with the notebook after the recent bios update, don't worry as I have a few other steps which should help you resolve this issue.

Let's attempt to perform a Bios recovery: (restoring BIOS on notebook: http://support.hp.com/us-en/document/c02693833)

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

[Filibertus]

Dear Sir

I've done the bios update procedure you have ask me to do. At first site my notebook seems to respond faster than yesterday.
So please, give me a day or two to try to work some more on this notebook.
My final answer will be given then without any doubt.
Best regards
Filibertus

[Filibertus]

Dear sir,

This morning I replyd to your answer. I've said that my notebook responds better then before. I am sorry to tell you that I was wrong. It's still very slow. Afther further use of the notebook it seems now that nothings has changed after the new bios update.

Can I reinstall the (old) good working bios configuration? But you are the expert so please help me further with this problem.

Regards

[Jeet_singh]

@Filibertus,

It's great to have you back, and your patience is greatly appreciated.

As you have mentioned in your post that the computer is running slow after the recent bios update, In this scenario, I would suggest you could attempt to perform a Bios recovery.

Step 1: Recover the BIOS using a key press combination

Step 2: Download a replacement BIOS file

Step 3: Create a BIOS recovery flash drive 

HP Notebook PCs - Recovering the BIOS

I hope this should do the trick. Let me know how it goes for further assistance.

Regards,

[Filibertus]

Dear Sir, The bios update with a flashdrive to install a replacement bios, has not been a succes. I followed your instructions but unfortunately nothing has changed. Before the problem, the notebook starts up in less then 20sec. Now it takes two minutes before I can login. Starting a simple progam as Facebook takes 5 minutes before you can respond to your friends or you can't even play a simple game. Even to choose your network is slow. So I'll hope you still have a sollution for my problems. Regards Filibertus

[Flower_Bud]

@Filibertus

Thanks for trying possible troubleshooting steps,

I would suggest you reinstall Windows using HP Recovery Media. Follow steps from the link: https://support.hp.com/in-en/document/bph07143

Or 

I will send you a private message to assist you with the next course of action. Please check your forum private message box next to the bell notification icon on the upper right-hand corner for a private message from me for further assistance.

[Filibertus]

Dear Sir

I will try to reinstall windows by the intuctions you gave me. If i dosn't work, I will contant HP by phone following the steps you told me in the private mail.
Enyway I would like to say a very big thank you for the support you gave me.
I wish you all the best.

Best regards
Filibertus