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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Problem afther bios update

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07-19-2018 12:12 PM
You're welcome 🙂
I appreciate all your time and efforts 🙂
If you need further assistance, feel free to reach out to us 🙂
07-25-2018 12:53 PM
Dear Sir,
Afther our last conversation, I reinstalled windows with my own version of windows 10. With help from HP assistance I found the right drivers an installed them. My laptop is fast again.
I did't install the very last update from windows 10 because this probably caused the problem.
So thank you again for the assistance. the problem is solved.
Regards
07-25-2018 02:10 PM - edited 07-31-2018 01:22 PM
It looks like you were interacting with @Flower_Bud, but he is out for the day & I'll be glad to help you out, I'm the Riddle_Decipher & I'm at your service (Like a Genie without magic powers) 😉
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution for this concern by using the HP Assistance to find the drivers and installing them, I hope your product works great and you remain healthy for a long time 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
feel free to give us a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on the "Accept as solution" button.
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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