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‎12-14-2018 03:22 AM

HP Recommended
Product: Envy x360 15bq102nl
Operating System: Microsoft Windows 10 (64-bit)

Salve a tutti, ho di recente aggiornato il bios del mio portatile dalla versione F.17 alla F.19 ultima versione disponibile sul sito Hp, purtroppo questo ha trasformato il portatile in un mezzo fermacarte.

In pratica qualsiasi compito grafico come guardare un video su internet porta al blocco del sistema con il messaggio "l'accesso alla grafica è stato negato" e spesso al successivo crash e riavvio.

Ho già provato in tutti i modi a ripristinare il bios precedente ma non lo installa.

C'è qualche metodo con cui potrei tornare al bios precedente?

1 person had the same question
2 REPLIES 2

‎12-14-2018 09:41 AM

HP Recommended

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‎12-14-2018 06:17 PM

HP Recommended

Hi, recently i updated my notebook's bios from F.17 to F.19, latest version downloaded from Hp site. Unfortunately after this update the notebook is almost unusable.

Practically every time something requires power from the graphic, for example watching a video on internet, apear something like  "the program has non access to graphic" and than frequently the screen turns white and the system crashes and restarts.

I tried already to reset bios settings and reinstalled F.19.

I also tried to revert to F17 but it does not downgrade.

How can i turn back to the working bios?

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