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‎04-09-2020 04:41 PM

HP Recommended
Product: HP Laptop M2C01UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

Trying to use Zoom and my Camera can't be found. Tried reinstalling the software, but it still can't find it.

In Device Manager, CyberLink WebCam Virtual Driver 6.0 and CyberLink You Cam 9 are located in the Sound, Video and game controllers Folder and not in the Imaging Devices Folder. The only thing in that folder is my Epson Printer/Scanner.

1 REPLY 1

‎04-09-2020 04:46 PM

HP Recommended

@SteveM7 

 

Please use the following article to fix:

 

  https://h30434.www3.hp.com/t5/Working-from-home-Expert-tips/My-WebCam-does-not-seem-to-work-What-can...

 

Regards.

BH
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