06-12-2019 04:40 PM
The line in question:
Trying to get the type c port to connect to a monitor. I'm doubting that even though the specification has the part about DisplayPort 1.2, there's no thunderbolt support or alternate mode setting.
Honestly I tried with a type c to hdmi adaptor. Didn't work. This part of the specification may indicate that a type c to displayport1.2 adaptor may work? But I highly doubt it after going through other people's solutions.
Could someone help me figure out what this part in the product specification means?
Solved! Go to Solution.
06-15-2019 11:02 AM
Welcome to the HP Support Community!
I checked the specifications of your computer and see that the type C port on the computer doesn’t support the display.
Please refer to the below service guide (page 6) for more information.
Hope that answers your question and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee
06-15-2019 10:22 PM
Thank you so much for the manual! It provides a lot of cool details I can reference.
I just wish this capability wasn't listed in the product specifications, but there are other discrepancies as well (like the size of the ram, and the lack of indication of a fingerprint reader), although it's there in the manual.
This does answer my question, so thank you.