Questions about the display assembly of the HP Power Pavilion 15-cb0XXX family.

[mab0189]

Hello HP Community,

unfortunately during a recent upgrade the thread of the top right screw hole next to the hinges of my laptop came loose.

For this reason I could not screw in the screw during the assembly.

When I open up the laptop lid there is now a gap between the bottom cover and the body on that side.

This is not a problem when the laptop lid is closed.

I would like to reattach the thread to the screw hole but for this I would have to remove the display assembly first.

I read the service manual of my HP Power Pavilion 15-cb013ng and most steps look doable but it also states that I

should remove the fan assembly for this procedure.

I don't see a reason why this would be necessary.

Has anyone of you already removed the display assembly and can confirm if this is really necessary?

I would also be glad for tips since this is my first time removing this part.

Many thanks for your help!

[Anand_Andy]

Hi @mab0189,

Welcome to the HP Support Community

I understand you are facing a hardware issue with your HP Pavilion Power - 15-Cb013ng. Not to worry I will help you to get a resolution to resolve the issue.

The PC needs to be sent to HP Service Centre to get it repaired,  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!