Quick draining of the victus 15-fa0032dx laptop battery

[Kamal_69]

I just bought this laptop, but when I turn it on, it runs out of charge very quickly, without playing with it or doing anything, when I turn on the device, the charge decreases by one percent every 1 minute, I think when I use it If I play, the charge will end in less than an hour, which is a disaster. Is there a way to solve this problem?

[ub6424]

Hello @Kamal_69 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we knock on the battery to wake it up ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report back

[Kamal_69]

Tanks for Response 

 

 

[ub6424]

Hello @Kamal_69

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Firmware Pack (Intel Processors)

F.10 Rev.A

14.2 MB

Aug 24, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

Intel Management Engine Interface (MEI) Driver

2210.2.80.0 Rev.A

3.0 MB

Sep 1, 2022

Download

(6) Restart Windows

(7) Test your notebook

(8) Please report back

[ub6424]

Hello @Kamal_69 

(1) Download and install

HP Support Assistant (Microsoft Apps Store)

or

HP Support Assistant 9.19.52.0

(2) Start <HP Support Assistant>

- Run <Battery Check>

- Click on <Show advanced information>

--->>> Send screenshot

(3) Please report your results

( if serial number and CT Number are displayed, please blur )