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‎09-30-2020 10:12 AM - edited ‎09-30-2020 10:22 AM

HP Recommended
Product: HP ENVY x360 Convert 15-dr1072ms
Operating System: Microsoft Windows 10 (64-bit)

HI EVERYONE. I'M PLANNING TO BUY A LAPTOP: HP ENVY X360 CONVERT 15-DR1072MS AN THIS MODEL ONLY HAVE 8 GB OF RAM, SO MY QUESTION IS IF ANYONE ONE KNOWS IF I CAN UPGRADE THE MEMORY RAM TO 16 GB OR 32 GB?

THANK YOU IN ADVANCE!!!

https://www8.hp.com/us/en/laptops/product-details/product-specifications/35801236

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-30-2020 12:58 PM

HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your notebook.

 

https://www.crucial.com/compatible-upgrade-for/hp---compaq/envy-15-dr1072ms

 

According to the above report, you can go as much as 2 x 32 GB of memory.

 

Unfortunately, I cannot find a service manual for your notebook.

 

The one on the support page is for a different model series...

 

https://support.hp.com/us-en/product/hp-envy-15-dr1000-x360-convertible-pc-series/29126488/manuals

 

 

View solution in original post

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3 REPLIES 3

‎09-30-2020 12:58 PM

HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your notebook.

 

https://www.crucial.com/compatible-upgrade-for/hp---compaq/envy-15-dr1072ms

 

According to the above report, you can go as much as 2 x 32 GB of memory.

 

Unfortunately, I cannot find a service manual for your notebook.

 

The one on the support page is for a different model series...

 

https://support.hp.com/us-en/product/hp-envy-15-dr1000-x360-convertible-pc-series/29126488/manuals

 

 

Was this reply helpful? Yes No

‎09-30-2020 01:16 PM

HP Recommended

Paul_Tikkanen Thank you so much for your answer.

I just saw and enter to the link/webpage that you send me and really shows the possibility to upgrade the RAM memory of this laptop to 64 GB. Perfect!!!

This give me 100% secureness about the purchase of the laptop and let me more quietfull about it.

Once again, Thank You so much.

Have a nice day!!!

 

DrFernando_2-1601492715533.png

 

 

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‎09-30-2020 01:20 PM - edited ‎09-30-2020 01:21 PM

HP Recommended

You're very welcome.

 

You have a nice day too!

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