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HP Recommended
HP ENVY x360 Convertible 15-dr1072ms - i7-10510U
Microsoft Windows 10 (64-bit)

I would like to buy HP ENVY x360 Convertible 15-dr1072ms - i7-10510U laptop which is below spec.

Processor Intel Core i7-10510U 

Memory 8GB DDR4 2666 MHz

Hard drive size 512GB PCIe NVMe SSD

 

I wont to know how many memory slots available to upgrade?
If this laptop has 2 RAM slots, can we upgrade with DDR4 3200MHz  RAM (2x16GB)

https://www.ebay.com/itm/HP-ENVY-x360-Convertible-15-dr1072ms-i7-10510U/254654106485

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That CPU is only compatible with 2666 mHz memory. If you buy 3200 mHz, it will be downclocked to 2666 mHz, and due to being faster memory it will cost more. Look for 2666 mHz memory. I spent $250 on 32GB kit (2x16gb) and it worked great.

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5 REPLIES 5
HP Recommended

That CPU is only compatible with 2666 mHz memory. If you buy 3200 mHz, it will be downclocked to 2666 mHz, and due to being faster memory it will cost more. Look for 2666 mHz memory. I spent $250 on 32GB kit (2x16gb) and it worked great.

HP Recommended

Is this have 2 RAM slots?

HP Recommended

That I'm not sure. My laptop's service manual is generic and doesn't mention two slots. I had to crack it open to see that there were two slots. Do the same, and see. If there are, make sure you get two sticks of 8 or 16 so you can get dual-channel memory support as that will increase performance.

HP Recommended

If you do not wish to open it to find out, your best bet is to use the Whatsapp support contact. They reply within minutes, and can find out.

HP Recommended

Thanks, @mintyheals. I couldn't find the WhatsApp support details. 

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