RAM Upgrade possibility

[POOPPY]

Hi,

am thinking of purchasing a

HP Pavilion 15-cc123cl (ENERGY STAR)

it has 12GB RAM preinstalled( -Total 2 slots ->(1×8gb) (1×4gb)... just wanted to check what is the maximum RAM supported on the this model, can i  change to 2 *16GB card and bring upto 32GB or aleast upto 16GB?

thanks in advance.

[Huffer]

Service Manual:

Manual

See page 44. The specified maximum is 2 x 8 gigs of DDR4-2400 SO-DIMM for 16 gigs maximum. While unofficial it is widely acknowledged that you can install 2 x 16 gig for 32 gigs. Resellers offer these laptops with 32 gigs memory. We have never had a user report back that 32 gigs did not work. So I cannot guarantee it will work but can provide moral support and say based on a lot of good information it will work. 

Post back with any more information but please Accept as Solution if this is the answer you needed. 

[POOPPY]

The product spec with seller mentions  of  12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB).

Is this equivant to DDR4-2400 SO-DIMM  and hold good for the memory upgrade?

Pls re-confirm..

Thanks in advance.

[Huffer · Accepted solution]

You need to decide what you want to do. Remove the 4 gig module and install an 8 gig so you have 16 gigs? Thats a lot of memory and adequate for almost anybody. Or remove both modules and install a pair of 16 gig modules?

And where are you located (country)? 

Once we know what you want we can direct you to the correct modules.