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HP Recommended
15-bw019nt
Microsoft Windows 10 (64-bit)

Hello,

 

My computer model is HP 15-bw019nt. I can't find the ram upgrade list or compatible hardware list. I've tried all of the links provided in support page. Anyone knows that where it is?

 

Regards,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Your PC supports 16GB of DDR4 2400Mhz RAM (2x8GB)

 

You can use RAM from your preferred brand such as Crucial, Samsung ... and it will work. The RAM will actually run at 1866Mhz. At the moment you have 4GB in one slot and one empty slot.

 

On page 2 and 48 of service manual you can see the various configurations and steps to upgrade RAM

 

http://h10032.www1.hp.com/ctg/Manual/c05493256

 

You can also look at HP videos for that model (click on memory module in list on left}

 

http://h20574.www2.hp.com/Media/B4F8AD4D-154E-4368-AC42-B6CC076AFD31/lio_PCPFILES/SML/FruVideo/jag_f...

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

Your PC supports 16GB of DDR4 2400Mhz RAM (2x8GB)

 

You can use RAM from your preferred brand such as Crucial, Samsung ... and it will work. The RAM will actually run at 1866Mhz. At the moment you have 4GB in one slot and one empty slot.

 

On page 2 and 48 of service manual you can see the various configurations and steps to upgrade RAM

 

http://h10032.www1.hp.com/ctg/Manual/c05493256

 

You can also look at HP videos for that model (click on memory module in list on left}

 

http://h20574.www2.hp.com/Media/B4F8AD4D-154E-4368-AC42-B6CC076AFD31/lio_PCPFILES/SML/FruVideo/jag_f...

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

HP Recommended

Thank you so much, i'll upgrade to 12GB (4GB (default) + 8GB (aftermarket) tomorrow.

 

Best regards,

HP Recommended

Your welcome.

 

Let me know if you need any further help.

 

All the best,

David

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.