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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-22-2019 02:47 PM - last edited on ‎11-22-2019 03:18 PM by Retired

HP Recommended
Product: HP ProBook 440 G5
Operating System: Microsoft Windows 10 (64-bit)

Hello,

in my laptop is installed this RAM:

Memory type DDR4
Module format SO-DIMM
Module Manufacturer(ID) Samsung (CE00000000000000000000)
SDRAM Manufacturer (ID) Samsung (CE00000000000000000000)
Size 8192 MBytes
Max bandwidth DDR4-2666 (1333 MHz)
Part number M471A1K43DB1-CTD
edited.
Manufacturing date Week 43/Year 18
Nominal Voltage 1.20 Volts

 

and works flawlessly.

 

When I bought and installed:

Memory type DDR4
Module format SO-DIMM
Module Manufacturer(ID) Samsung (CE00000000000000000000)
SDRAM Manufacturer (ID) Samsung (CE00000000000000000000)
Size 8192 MBytes
Max bandwidth DDR4-2666 (1333 MHz)
Part number M471A1K43DB1-CTD
edited.
Manufacturing date Week 45/Year 18
Nominal Voltage 1.20 Volts

 

which I assummed was the very same module, the system crashes, there was data corruption on my SSD, and this configuration does not pass any test.

When I test each module individually, there is no problem. When I put both into my laptop, whichever slot, it starts malfunctioning after some time.

What could that problem be possibly caused by?

 

Thank you.

Diagnostika WEB 01.jpgRAM module does not work, you may need to replace it. Repeat the test after removing any additional part.Info o paměti.jpgMemory infoSystémové info 01.jpgSystem infoTest paměti 01.jpgComplete memory test

 

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