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‎12-17-2020 05:20 AM

HP Recommended
Product: Hp-14 bw505au
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone

 

Please help and give some advices

 

I have HP-14 bw505-au 64-bit with RAM 4 GB DDR4 and HDD storage 500GB

 

my SSD is Apacher 256 GB and RAM Apcher DDR4 2666 4GB

I have a question. If I add a new RAM in empty slot, my notebook have been crash and being blue screen. Sometimes, make it hang. 
So, what I have to do? How could I know about RAM spec that I could add to my notebook? 

thank you 



3 REPLIES 3

‎12-17-2020 05:34 AM

HP Recommended

What kind of RAM did you put in? 

 

Memory modules
8-GB 862398-855
4 GB 862397-855

 

This memory is compatible. Needs DDR4-2400 and not special gaming or performance memory. CL = 17

 

https://www.amazon.in/Crucial-8GB-DDR4-2400-SODIMM-CT8G4SFS824A/dp/B01BIWKP58/ref=sr_1_1?dchild=1&ke...

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‎12-17-2020 08:44 PM

HP Recommended

I put this new one,  Apacher RAM Apacher DDR4 2666 4GB CL 19. Is that wrong? 

What I've to do Sir? 


Thank you

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‎12-18-2020 05:07 AM

HP Recommended

Don't know that brand but technically its DDR4-2400 you should be using. DDR4-2666 might work but only if it can properly downclock. 

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