• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hi, I have a laptop type 15-eh0512nd with 8Gb RAM. Is it possible to upgrade to 16Gb? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks BeemerBiker.

I found out I have 2 sockets each with 4Gb. 

Peetzz68_0-1761315381931.png

How to find out the right 8Gb stick?

 

 

View solution in original post

3 REPLIES 3
HP Recommended

If you have a single 8gb stick the best to do is obtain a second one of the same exact match: same size and rank.

 

An easy way to find what memory you have is to run the wmic app from the windows command prompt. Bring up the window CMD prompt and enter the first line to see what memory you have. The second line may give the maximum memory possible based on the chipset. The number of memory sockets limit what can be added.


wmic memorychip get devicelocator, capacity, speed, MemoryType, formfactor, partnumber, manufacturer


wmic memphysical get maxcapacityEx, MemoryDevices



Should look something like the following. To purchase identical memory search for the part number shown and look for the letters 'HP' on any label attached to the memory stick.

BeemerBiker_0-1761314608029.jpeg

 


The above values are in bytes. Divide by 1024 twice to get megabytes.
8589934592/(1024*1024) = 8192mb or 8gb

The output of maxcapacityEx is Kbytes, not bytes.

Note that some older systems do not recognize maxcapacityEx even when running latest Windows.

 

Use browser to search for the manufacturer part number.  Be sure to include ebay, amazon, etc, to get the best price.
---------------

if you want to go to 32gb then buy a pair of 16 from a company that allows returns such as crucial


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thanks BeemerBiker.

I found out I have 2 sockets each with 4Gb. 

Peetzz68_0-1761315381931.png

How to find out the right 8Gb stick?

 

 

HP Recommended

I found the right sticks. Thank for your help. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.