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HP Pavilion 15.6 inch Laptop PC 15-eh1000 (2H5A7AV)

Good morning everyone,

I checked via Crucial website about the possibility to expand my laptop's memory and it turns out i can upgrade it until 64 GB... is that correct??? (laptop model Pavilion Laptop 15-eh1015nl)

All of this takes me to the second question which is: if i order the two banks of memory, can i change it by myself? Are there any places that are HP certified when i can ask to replace the memory or video tutorial ecc???

Thanks in advance to all users who'll read this

1 REPLY 1
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Good morning:

 

Below is the link to the service manual for your notebook:

 

Maintenance and Service Guide (hp.com)

 

Chapter 1 has the memory upgrade information.

 

According to chapter 1, the maximum memory is 2 x 8 GB.

 

The Crucial memory report is almost always right but in rare instances it is not.

 

The service manual on these newer notebooks almost always reports a lesser amount of memory than you can actually install.

 

One of the guides I use is running this command in Windows to see what it reports:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support according to Windows.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

I have not read any posts where someone has installed 64 GB of memory in that model series, primarily because 64 GB of memory is hardly ever needed for most applications.

 

Chapter 5 of the service manual has the memory removal and replacement procedures.

 

There is also this service teardown video which may be of help to you:

 

Removing & replacing parts for HP Pavilion 15-eh0000 | HP Computer Service (youtube.com)

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