• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I want to upgrade the ram of my laptop (HP laptop 15-da0xxx), currently it has i3-7020U, what upgrades can I get

 

1 REPLY 1
HP Recommended

According to the service manual 16gb is maximum memory using a pair of 8gb memory but if the CPU is a Celeron or Pentium then only 8gb using a single stick of memory

BeemerBiker_0-1699439599099.png

 

Run msinfo to see what CPU you have and how much memory.  You should look at a Youtube video to see how to open the case and make sure there are one or two sockets for memory.

 

Description Spare part number
Memory module, 8 GB 862398-855
Memory module, 4 GB 862397-855

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.