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Common problems for Battery
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‎07-25-2021 10:18 AM

HP Recommended
Product: HP ENVY LAPTOP - 13-ad002la
Operating System: Microsoft Windows 10 (64-bit)

Kind regards I require the replacement battery for HP ENVY Laptop - 13-ad002la.
I observe that the current volume of the battery in this laptop is increasing.
In addition, according to the test report carried out with the respective HP diagnostic software for batteries, it is working at 60%
Thank you for your cooperation.
Sincerely

Otto

Category:
1 REPLY 1

‎07-26-2021 03:19 AM

HP Recommended

The computer part number you need is 921438-855, you can search on Amazon or eaby.

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