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Microsoft Windows 11

Hi regarding my subject laptop I have the following questions:

How many memory (RAM) slots does it have. 

What is the maximum RAM size that it can go up to. It presently has 8GB ram.

What type of RAM card should I buy to upgrade to 16GB or 32GB, so that I can purchase it from the market.

 

1 REPLY 1
HP Recommended

Unfortunately, you have not identified your laptop in a way that helps us.

 

Watch the official video at this link to see how to identify it.



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