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Ram added to extra slot no showing

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HP pavilion sleekbook 15
Microsoft Windows 10 (64-bit)

 Added 4g ram to extra ram slot but it’s not showing on the laptop. I Tried exchanging the ram but still shows 4g ram in the bios 

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HP Support Agent
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Welcome to the HP Support Community!


I assure you I will try my best to get this sorted.


In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.


  • What is the product number of your computer?
  • What are the specifications of the RAM you have installed?
  • Have you performed any troubleshooting steps before posting?


Follow the steps in the below article to find the product details.


Look forward to hearing from you and you have a great day!


Take care.



I am an HP Employee

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