• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-19-2021 12:29 PM - edited ‎03-19-2021 12:32 PM

HP Recommended
Product: hp 15r004ne notebook
Operating System: Microsoft Windows 10 (64-bit)

My laptop HP 15r004ne Notebook core i5 4th generation motherboard  4210u series came with a factory-installed 4Gb DDR3 (1rx8 pc3l-12800s) ram. I recently upgraded to 16Gb DDR3 (2rx8 pc3l-12800s) and my battery is draining quickly and my fan speed has drastically increased. should I reduce my ram to 8gb or is there any other fix? will this harm my computer in anyway?

1 REPLY 1

‎03-19-2021 02:17 PM

HP Recommended

@ferozipie 

 

The specs of your machine is

           https://support.hp.com/hk-en/document/c04328092

 

It has  4 GB 1600 MHz DDR3L SDRAM (1 x 4 GB) with 2 user-accessible slots support 16GB (2 x 8GB) max. You can use the following compatible to upgrade (2 pieces):

                

               https://www.crucial.com/memory/ddr3/ct102464bf160b/ct11115590

 

Regards

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.