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Its specs
https://support.hp.com/in-en/document/c06395997
Because it has AMD A9 processor namely AMD A9-9425 Dual-Core (3.1 GHz base frequency, up to 3.7 GHz burst frequency, 1 MB cache) it only has 1 slot of RAM and supports 8GB max as shown on the manual
One memory module slot (A9/A6/A4 processors)
Memory is non-customer accessible/non-upgradeable
DDR4-1866 single channel support
Supports up to 8 GB of system RAM in the following configurations:
● 8192 MB (8192 MB × 1)
● 4096 MB (4096 MB × 1)
It already has GB DDR4-1866 SDRAM (1 x 8 GB) now therefore you can't add more.
Regards.
BH
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