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Top Student
Posts: 5
Member Since: ‎05-03-2014
Message 1 of 2 (95 Views)

Ram warranty

Product Name: Hp pavillion n201ax
Operating System: Microsoft Windows 10 (64-bit)

My laptops memory died.The ram was from kingston.I would like to know whether the ram any warranty is applicable from hp or kingston.Thanks Smiley Happy

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HP Support Agent
Posts: 10,365
Member Since: ‎01-29-2014
Message 2 of 2 (65 Views)

Re: Ram warranty

Hey there! @HR201AX, Thank you for joining the HP Forums!

 

I understand you need to know whether the warranty on the RAM is applicable from HP or from Kingston.

 

If the RAM (Memory) was shipped with the unit then HP should cover the warranty in replacing the part.

 

If you have purchased the RAM (Memory) separately from a retailer or any stores then you should contact Kingston support to get the part replaced.

 

 

Let me know if this helps!

Have a great day! Smiley Happy

 

MrRobot
I am an HP Employee

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