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Karen_d Student
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Re: HP Pavilion Laptop dv6 Touch Pad Click too hard

Just got a new HP Envy and absolutely HATE the hardness of the touchpad.  I am on the older side and this is hurting me to use this.  Will NEVER buy another HP laptop.

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HP Support Agent
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Re: HP Pavilion Laptop dv6 Touch Pad Click too hard

Hello@Karen_d,

I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.

Resolv_S

I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

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