Is it possible to upgrade the RAM and SSD storage in the HP Envy x360 15t (5QN41AV_1)

[rohan328]

I have the same laptop and I also have this question. Can we install a hdd or sata ssd

[Riddle_Decipher]

@rohan328 Welcome to HP Community!

To answer your question, yes you should be able to install an HDD or SSD, and here's a list of parts tested and approved by HP for your device:

For more details: click here and visit page. 2 Chapter 1 Product description

(As an upgrade/custom enthusiast I personally love the idea of upgrading the device as well, However, HP recommends that you go easy on it as the device is equipped with parts that perform at its optimal performance and also, the upgradeable parts listed above are purely for your ease, though the decision to upgrade will be at your own discretion)

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

[rohan328]

My laptop is HP 15-dr0xxx, the manual is for 15-c

[Riddle_Decipher]

@rohan328 I appreciate the details, however, the parts compatible with this device remains the same, considering the manual is the same for both series: click here to verify.

I hope that helps!

[rohan328]

Hey, After reading my your comment and ordered a new hdd and when i tried to I install it guess what happened. There is no space in my laptop and you said the same parts are compatible.

[rohan328]

And there were 7 Phillips screwdriver under rubber pads, not 6. I almost bent the back cover following that manual.

[Riddle_Decipher]

@rohan328 I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.