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ConsultAPro
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Re: Keyboard Not Working - Win10 New Install

I hooked up an new keyboard ... and ONLY the touchpad was working. NO Backlight ... NO KEYS ... This was on a NEW OS install of Windows 10.

Finally after re-seating all cables and thinking I shorted maybe the keyboard out ....

I installed ALL drivers using an external keyboard and then once ALL the drivers were installed the built in Keyboard and Back-lite started working again !!!

WHO would think that you need drivers for a back-lite crazy ... but PROOF is in the pudding! CRAZY HP!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation