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Tutor
Posts: 17
Member Since: ‎11-29-2015
Message 1 of 2 (105 Views)

Re: Notebook Keyboard and Touchpad not working

i have the same problem now. Did it get solved?

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HP Support Agent
Posts: 9,690
Member Since: ‎07-14-2016
Message 2 of 2 (68 Views)

Re: Notebook Keyboard and Touchpad not working

Hello @naomilamaury,

 

Thanks for reaching out! I would like to help Smiley Happy

 

I would like to know the Operating system and the specific computer model to assist you better.

 

Alternatively, try the steps here to troubleshoot the issues with your Notebook keyboard: http://hp.care/2cdfAp3

Also, follow this video to troubleshoot the touchpad issues: http://hp.care/2dp5VdV

 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers Smiley Happy
 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

 

DVortex
I am an HP Employee

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