Having trouble signing in? Try this!
Post new question
Posts: 1
Member Since: ‎08-18-2016
Message 1 of 3 (199 Views)

Re: Primary (internal) battery 601

So the primary battery is the one that detaches, I have a HP 15 touchsmart and I did the whole unistalling of the battery driver and did a battery scan ? and it told me to replace the primary battery so my question is if the primary battery is the detachable one??

0 Kudos
Posts: 8,686
Member Since: ‎09-28-2010
Message 2 of 3 (191 Views)

Re: Primary (internal) battery 601

In a ONE battery laptop, that battery is the Primary. 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served.
Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

Loaner: Envy Omen Windows 10 Pro 64 bit 7th Gen Intel(R) Core(TM) i7-7700HQ + NVIDIA GeForce GTX 1070M 8GB Discrete Graphics (16GB RAM) 512GB m.2 SSD
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB750W.
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme8GB, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and OCZ
Posts: 44,526
Member Since: ‎01-07-2009
Message 3 of 3 (177 Views)

Re: Primary (internal) battery 601

[ Edited ]

Here is a bit more information on the topic of battery error messages.


The following HP document explains the difference between a 301 and 601 battery error. The 601 error is a special case and means the measured storage capacity of the primary (internal) battery is less than 25% of the original storage capacity. It is time to replace your battery with a new one.


You can show appreciation or say thanks by clicking on the Thumbs up + in the purple box next to the Reply button .

If your problem is solved or question answered, please click the Accepted Solution button in that post.

I am a volunteer posting here on my own time, not an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation