08-18-2016 07:23 PM
So the primary battery is the one that detaches, I have a HP 15 touchsmart and I did the whole unistalling of the battery driver and did a battery scan ? and it told me to replace the primary battery so my question is if the primary battery is the detachable one??
08-18-2016 09:31 PM
In a ONE battery laptop, that battery is the Primary.
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08-19-2016 03:01 AM - edited 08-19-2016 03:03 AM
Here is a bit more information on the topic of battery error messages.
The following HP document explains the difference between a 301 and 601 battery error. The 601 error is a special case and means the measured storage capacity of the primary (internal) battery is less than 25% of the original storage capacity. It is time to replace your battery with a new one.
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