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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Esteensen
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Message 1 of 2
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Re: Screen hinge has forced the upper and lower body of the keyboard section to separate.

HP Recommended
HP Laptop - 17t-by300 CTO

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Screen hinge has forced the upper and lower body of the keyb... - HP Support Community - 8325299

Reply:

My wife’s Laptop - 17t-by300 has the same issue with plastic holding the nuts to the top cover breaking. Is there a suggested repair and does HP sell the parts needed?

thanks

Eric

1 REPLY 1
Echo_Lake
HP Support Agent
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Message 2 of 2
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@Esteensen

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook hinge is separating from the unit, to fix this issue your computer needs to be repaired.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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