flamer Top Student
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Re: fans keep spinning after gaming

HP Pavilion 15 bc001ng
Microsoft Windows 10 (64-bit)

Hi,

I have the exact same problem. However I have a HP Pavilion 15 bc001ng. 

Because of this, I already had the laptop sent in. the support said that the fan itself was replaced now. Unfotunately, I still have the problem. 

 

Have you maybe found a solution to this very very annoying problem? 

Any support from the official side? 

 

 

Greetings!

 

Edit: Somehow a new Topic was opened. This thread refers to the flollowing one: HP Omen 15 thread

 

Here are the infos from the original thread with thr description of the problem:


i bought HP Omen 15-ax002no about four months ago.. 
i turned off '' run fans always'' from bios .. result is great quiet and smooth 
the problem is after gaming .. one of the fans will keep running even on idle
temp is good . .theres no load on gpu or cpu .. it just keep running

to fix this i have to back to bios . turn ''run fans always'' on , restart , turn it off again .. back to Quiet until the next game

 

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flamer Top Student
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Re: fans keep spinning after gaming

And to be exact: it is the fan in the upper left corner. 

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tonzer Tutor
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Re: fans keep spinning after gaming

i am sorry to hear that, yes its the upper corner left fan
no solution so far, called HP support yesterday , will call them today too

but to be honest i feel it's not a problem . it's defect .. so i will try to send it back , dont want it anymore .. i already hate this laptop
i will keep in touch with you in case i got new info

flamer Top Student
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Re: fans keep spinning after gaming

Hello Tonzer,

thank you very much for your answer. 

 

Well, I also have now developed a little bit of negative emotions towards this laptop. Haha :D

Well, I thought the same. I had it sent in and the fan replaced... I still have the same problem.

 

Please keep me updated! 

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tonzer Tutor
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Re: fans keep spinning after gaming

hi again .. called them today .. he asked me to reset windows .. too bad still have the problem .. he told me to send it to the support to change the fan lol .. i dont know . i will try to just send it back to the store and get my money back
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flamer Top Student
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Re: fans keep spinning after gaming

Hi

well that is too great... I had the fan replaced and it did not solve the problem... 

 

Great. 

 

 

Any advice/input/info from the official Support Staff? 

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tonzer Tutor
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Re: fans keep spinning after gaming

yea it sounds board defect not fan .. no info .. just replacing the fan .. have you tried to send it back to the store ? my laptop is four month old
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flamer Top Student
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Re: fans keep spinning after gaming

Ok...

That does not sound too promising...

 

Well, I bought it directly from HP so HP would be the store... :D Mine is roughly 8 months old now. 

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flamer Top Student
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Re: fans keep spinning after gaming

To be honest,

it would have been really great to receive an answer from the official staff in this forum on this topic.

 

But obviously this topic is not interesting enough...

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tonzer Tutor
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Re: fans keep spinning after gaming

i dont think they will respond .. because simply it is a defect
this this my third HP laptop .. maybe the last.. 

even the store where i bought .. didnt respond lol

it seems i should face the noisy fans with a smile ..i ended up turning ¨fans always on¨ to enable as the fan management while it's enabled is better .. it just you wont get silent experience anymore .. fans will keep spinning but at least slower when you surf the internet .. 

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