Gunjan2710 Honor Student
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Re: hp laptop keyboard has stopped working

I don’t have external keyboard and this laptop is not in warranty now can you tell me something what to do now ?

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HP Support Agent
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Re: hp laptop keyboard has stopped working

@Gunjan2710,

 

Greetings and Welcome to HP Support Community!

 

I understand you're having issues with the keyboard not working on your HP Notebook. Don't worry I'll be glad to help you.

 

Have you tried to use the ON-Screen keyboard and check if that works.

 

If the on-screen keyboard works then this could be an issue with the internal keyboard on the notebook. I would personally suggest you contact our HP support for further assistance.

HP support can be reached on www.hp.com/contacthp

Select the product type.

Enter the serial number of your device or select let HP detect your product option.

Select the country from the drop-down.

You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Jeet_Singh
I am an HP Employee

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