cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
3 2 0 0
Message 1 of 2
166
Flag Post
HP Recommended

Re: not charging, starts then stops

please I have a battery issue on my HP 14 notebook PC.. suddenly yesterday stopped charging and on checking the battery icon,it shows plugged,not charging... am really worried about this cos it actually worked yesterday but a friend used it till the battery went off totally. on getting home to charge,i noticed it didn't charge and the charging indicator was always changing from the orange to white...
1 REPLY 1
Highlighted
Level 15
Level 15
9,942 9,892 1,939 3,746
Message 2 of 2
143
Flag Post
HP Recommended

Re: not charging, starts then stops

Hi,

 

Try to test and calibrate battery. Here is link to the support page for windows 10

http://support.hp.com/us-en/document/c04700771

 

It could be that the battery needs to be replaced, if you provide the exact model I can give you some links.

 

Hope it helps,

David

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation