I did reach out to your HP support group and was told to repair my laptop the cost would start and $400 up to $700, plus shipping. I can not afford to pay this much for this laptop repair. I bought this HP Spectre laptop for $1,300 making monthly payments less then 3 years ago. When I tried to purchase the motherboard from HP to replace it myself they said I would have to purchase from an outside source, the lowest cost I have found was $600 !
I brought this HP Spectre Laptop to Best Buys geek squad, they were not able to repair it and said they would have to send it to the next level of geek squad repair people who would purchase the part from HP. If HP charges them 600.00 and then I paid $200 for the support package from the Geeks, plus $85.00 for shipping, my cost would be $885.00!!!
I am soooo angry that I basically purchased a throw away product !! I am very disappointed that HP does not stand behind their products.
It would be very difficult to sink this much more money into this HP Spectre when I believe the reason this motherboard failed was the laptop runs way to hot and burned up the motherboard ! And I would be taking a chance the same components would fail again.
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