• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)

Recently just installed a Sk Hynix PcIe Nvme M.2 placed windows 10 on a flash drive to transfer it to the new SSD 

As I boot up the new windows 10 screen to place it ok the SSD for some reason the new SSD won't read  

2021 Newest HP Notebook 15 Laptop, 15.6" Full HD Screen, Intel Celeron N4020 Processor, 8GB DDR4 Memory, 128GB SSD, 1 Type-C, RJ-45, HDMI, Windows 10 Home, 

 

1639782299718269034451761524005.jpg

16397823296163846228052425332788.jpg

3 REPLIES 3
HP Recommended

Hi:

 

Notebooks with the Intel Celeron N4020 Processor only support SATA M.2 SSDs, not NVMe.

 

That's why the NVMe SSD you installed is not being recognized.

HP Recommended

Can you recommend any SSD that is compatible with laptop preferably 1tb SSD 

HP Recommended
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.