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‎10-22-2019 10:19 AM

HP Recommended
Product: 4ZD61PA#ACJ
Operating System: Microsoft Windows 10 (64-bit)

The battery is draining within 1 hour . It is in warranty .So please exchange it.

 

1 REPLY 1

‎10-22-2019 03:45 PM

HP Recommended

@Aishwarya4 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty service or equipment replacement issues.  For these issues, you will need to contact HP Customer Support directly.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!



I am a volunteer and I do not work for, nor represent, HP
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