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Aishwarya4
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Message 1 of 2
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HP Recommended

Regarding drainage of battery

4ZD61PA#ACJ
Microsoft Windows 10 (64-bit)

The battery is draining within 1 hour . It is in warranty .So please exchange it.

 

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Message 2 of 2
35
Flag Post
HP Recommended

Regarding drainage of battery

@Aishwarya4 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty service or equipment replacement issues.  For these issues, you will need to contact HP Customer Support directly.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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