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HP Recommended
Hp Pavilion dv2000
Microsoft Windows 10 (64-bit)

Hello

I did an upgrade for my windows after which I discovered that the DVD/CD rom icon isn't showing on device and drivers. 

1 REPLY 1
HP Recommended

@Zwi1-kerele I'm afraid your device does not support or isn't designed to work on Windows 10, that's the reason the drivers are unavailable, I suggest reverting to the OEM or orginally shipped OS to resolve the issue.

 

You could try the below steps to install the drivers for your device before you revert to the OEM,

Run the program in the compatibility mode.

 

If a program or driver written for an earlier version of Windows doesn't run properly in current Windows, then you could try using compatibility mode on the program to hopefully allow it to run properly, I suggest you to run the program/game in the compatibility mode and check if it helps. Follow the below steps:

  1. Right click on the program icon, click on Properties.

  2. Click the Compatibility tab.

  3. Check the Run this program in compatibility mode for box and select the Preferred Windows.

  4. Click on Apply and click OK button.

Check if it helps.

I hope the information helps

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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