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‎10-19-2017 08:41 PM

HP Recommended
Product: HP ProBook 440 G2-J5P68UT#ABA

Hello everyone,

 

I need to replace my broken 19.5V - 2.31A charger with 18.5V  - 3.5A charger. The jack of 18.5V charger is the same with old charger. It is work properly, isn't it?

 

Many thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-19-2017 09:04 PM

HP Recommended

Hi,

 

We only work on models/products or part numbers. The first one is a 45W charger and the second one is a 65W charger. Your machine supports BOTH 45W and 65W chargers but please check their part numbers. If numbers are on the following list you can safely use them

 

  693710-001  65W, 693711-001 (65W), 742437-001 (45W) and 744893-001 (45W).

 

Please turn the charger up side down. You should be able to see its p/n.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎10-19-2017 09:04 PM

HP Recommended

Hi,

 

We only work on models/products or part numbers. The first one is a 45W charger and the second one is a 65W charger. Your machine supports BOTH 45W and 65W chargers but please check their part numbers. If numbers are on the following list you can safely use them

 

  693710-001  65W, 693711-001 (65W), 742437-001 (45W) and 744893-001 (45W).

 

Please turn the charger up side down. You should be able to see its p/n.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎10-19-2017 09:40 PM

HP Recommended

Thank you for your help.

 

My new charger has two line that is printed in label are "HP Part No 608425-001" and "Replace with HP Spare 609939-001". As you mention, my new charger can't use with my laptop. I will contact with my vendor because they said new charger is compatible charger.

 

Have a nice day, sir.

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