03-23-2017 05:08 AM
Can I request for replace the same graphic card on my laptop? Can I just send it to service center to do this? I think my graphic card was damaged
03-23-2017 05:10 AM
There is no replacement for a graphics card; it is a soldered component on the motherboard so if the video chip is bad it means a whole new motherboard. Have you tried connecting it to an external monitor to see if the picture is garbled like that? May be the screen or even screen cable and not the motherboard although that does have the look of a bad video chip.
Are you under warranty?
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