• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-09-2024 05:45 AM

HP Recommended

Hello,

 

I have an older HP Envy Notebook 15t-k100 CTO that's around 10 years old and the battery needs to be replaced. I'm having a difficult time finding a compatible replacement battery online. Any suggestions would be greatly appreciated.

Category:
3 REPLIES 3

‎09-09-2024 06:02 AM

HP Recommended

Hello @AdamJelly25 , how are you ?

 

Battery information and spare parts are in the manual below on page 42

 

https://h10032.www1.hp.com/ctg/Manual/c04434142.pdf

 

And the Assistants below can help you quote the part.

 

HP® Service Center Locator - United States | HP® Support

 

Best Regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Was this reply helpful? Yes No

‎09-09-2024 07:31 AM - edited ‎09-09-2024 07:31 AM

HP Recommended

Hi Fabio

 

I see the compatible batteries in the manual, but I'm having a hard time navigating the HP online shop to find it. Would you be able to provide a link to the page with the compatible batteries? 

Was this reply helpful? Yes No

‎09-09-2024 07:37 AM

HP Recommended

Hello @AdamJelly25 

 

In the second link I gave you the contacts of places that can support you.

 

Best Regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.