10-23-2019 01:53 AM
My Battery is no longer charging. But I am not able to find the part number in the HP shop + I can not find the Battery part number to purchase from a 3rd party. Can you help me find my PN so I can buy a new Battery
10-25-2019 05:06 PM
@alex_barde Welcome to HP Community!
Here's all you need to know about the battery replacement and it's universal part number, you may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
Refer to your product's service and maintenance guide: page. 28-29 of Chapter 5 Removal and replacement procedures
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I am an HP Employee
10-25-2019 07:30 PM - edited 10-25-2019 07:31 PM
Hi!, Alex_barde :
The Generic Maintenance and Servicing Manual, is ... http://h10032.www1.hp.com/ctg/Manual/c04996189
Use battery ...
- Part No: 816238-850
- Description: Battery - 3-cell, 11.4VDC, 45WH, 3.83Ah, LITHIUM, (VR03045XL-PL)
- Rohs: Compliant/Exempted
Have a nice day !.