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‎07-12-2025 03:40 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9X9AV)

I'm really struggling to find the exact battery I need to get for my HP Pavillion 15 Notebook ..  I have the serial number and model number but when I feed these into the HP Support website it doesn't like it .. the Notebook is quite old (2012??) but still functions well and runs Windows 10 .. any help would be most appreciated. This is the product/model number F4T60EA#ABU

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1 REPLY 1

‎07-14-2025 03:13 PM

HP Recommended

Hi @CEPerry 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

You're doing a great job keeping that 2012 Pavilion 15 alive—respect!

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

 

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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