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HP Recommended
Pavilion 15 ak011na (Energy Star)
Microsoft Windows 10 (64-bit)

Hi, I have a crack on the bottom casing of my notebook (dropped, I'm afraid). Anybody know where I can get a replacement casing please?

Thanks

Andrew

2 REPLIES 2
HP Recommended

See pp. 20-21 of the Manual.

 

Manual 

 

Item 22 and 3 different part numbers depending on the color although they are all the same and would work for you.

 

Assuming you are OK with black this Seller has a bunch of them for a decent price:

 

https://www.ebay.co.uk/itm/HP-Pavilion-15-AK-Bottom-Base-Enclosure-TKB-38X15TPR03-833125-001/1823210...

 

HP will be long out of stock on these. Post back if you need any more help and please accept as solution if it provides the info you needed. 

HP Recommended

Hi Huffer, thanks for your reply.

I checked out the eBay listing you pointed me to but this was a different casing to mine, I'm afraid. Some of the screw holes and vents are in different locations to mine. However I think I have located a supplier in the UK (Express Group Online) who are telling me they have the correct item at a reasonable price. I just await their confirmation.

 

Once again, thanks.

Andrew

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