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ingo111
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Replacement battery for HP Pavilion - 15-cs0003no

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HP Pavilion - 15-cs0003no
Microsoft Windows 10 (64-bit)
Hello
I have searched the HP parts store for a replacement battery for my computer. 
But get the message that my product does not exist. Can you help me find the replacement part. Model 15-cs0003no [personal information removed] Product number 4MF67EA

//ingo111
Sweden

 

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Dragon-Fur
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@ingo111 

 

Your computer does exist, of course.  Smiling.

 

I was able to track down a partial listing of the information at Part Surfer (though no battery).

 

I did find this website that appears to indicate the battery you need is available:

https://hpecas.com/baterias-para-portateis/hp-bateria-ht03xl-original-3c-114v-41wh-3420mah-ht03041xl...

 

I don't read the language but the information appears to be what you are seeking.

 

The part number confirmation and the battery replacement procedure is available in your computer's Maintenance and Service Guide.

 

At the moment, I cannot open your HP website support documents (some kind of glitch, possibly just in my location - USA).

 

The information below will help you track down (when available) the instructions and confirmation for the information I posted above.

 

===============================================

 

Warranty Check – Contact HP

 

If the battery is failing (or has failed) and the computer is within the Warranty Period, contact HP Technical Support.

 

 “Everywhere” Contact Information - HP Technical Support

Open >  HP World-Wide Support

 Select your region and follow the prompts

 

Where to Find Additional Information about your device

Check your computer’s Website Support for important advisories and bulletins

Category "Bulletins and Advisories" (wording may vary)

 

Warranty Check

 

NOTE: The online database results do not impact the actual contract.

 

===============================================

 

Replacement and Purchase Options

 

HP Document:  HP Notebook PCs - Purchasing a Replacement Battery

 

Find your Product

See:  HP Notebook PCs - How Do I Find My Model Number or Product Number?

Find Parts and Replacement Procedure

  • Open Support Home >> Enter the full model name
  • When the website opens, select category Manuals
  • Look for and open the Maintenance and Service guide for your computer (document name varies)
  • Search for “Battery” to find parts and replacement  >> Read the chapter on Replacement Procedures

NOTES  

  1. The exact name of the service document varies, though usually the word "service" or "maintenance" is included in the name. 
  2. The "Service Guide" and "User Guide" are not the same documents.
  • Part numbers and replacement procedure are listed in the component replacement section (wording varies)

-----------------------------------------------------------------------------------

 

HP Collection of “how-to” videos - Battery

HP Video Gallery

Use Categories and / or enter your request in the search bar to narrow the search. 

 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

or

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

 

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your device.

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

 

 ===============================================

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

 

Dragon-Fur

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ingo111
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Hello

Thank you so much for the quick reply.

I'll check and see if I can find any battery from anywhere else.

// ingo111
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Dragon-Fur
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@ingo111 

 

You are welcome.

 

The website support search is again working (it was down briefly yesterday).

 

Your device home page:

HP Pavilion - 15-cs0003no 

 

Your device Maintenance / Service Guide:

 Maintenance and Service Guide

Part Numbers and Replacement Procedure > Page 37

 

Table 5-2 Battery description and part numbers

Description                                                           Spare part number

4-cell, 68 Whr, Li-ion battery                                      L32654-005

3-cell, 41 Whr, Li-ion battery                                      L11119-855

 

==============================================

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion - 15-cs0003no 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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ingo111
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Thanks

 

Found the battrey in sweden.

 

https://www.swedenbatteri.se/hp-batteri/laptop-batteri-hp-l11119-855.htm

 

//ingo111

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Dragon-Fur
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@ingo111 

 

You are welcome.

 

Stay Safe!

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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